1. Non-returnable Items

The following items are NOT eligible for return under any circumstances:

• Metal Roofing Panels: All sales of metal roofing panels are final and cannot be returned.
• Trim: All sales of trim are final and cannot be returned.
• Gutters: All sales of gutters are final and cannot be returned.

2. Return of Other Items

Items other than metal roofing panels, trim, and gutters may be eligible for return under the following conditions:

• The items must be in new, unused, and in resalable condition.
• The items must be returned within [Insert number of days, e.g., 30] days from the date of purchase.
• A 20% restocking fee will be deducted from the refund amount for all returned items.
  
  

3. Return Procedure

To initiate a return, please contact our customer service team at [Insert contact information] to receive return authorization and instructions.

Please note that customers are responsible for all return shipping costs unless the item is defective or an error has occurred on our part.

4. Refunds

Once we receive your returned item and it is inspected and approved, your refund will be processed, and a credit will be applied to your original method of payment, minus the applicable restocking fee.

Please allow [Insert number of days, e.g., 7-10] business days for the refund to be processed.

5. Contact Us

If you have any questions regarding our Return Policy, please do not hesitate to contact our customer service team at [Insert contact information].